Generally, it will either fall under a per-hour consulting rate, or a project fee, whichever makes the most sense for your needs.
We have a detailed conversation with you about your needs. From there, a specification is drawn up, and we get to work!
The size of the team who works on your project depends on it's complexity. But you don't need to worry about managing that. There is always a single point of contact for you.
We can also work with any developers or other third parties who you have already selected.
This heavily depends on the size of your project.
You may have an existing CRM, or be using "CRM 1.0", otherwise known as Excel spreadsheets that are loosely maintained by the individuals who created them.
Generally speaking, based upon your available resources, a full implementation will take 2 - 3 months.
We work during the specification phase to define your needs as detailed as possible, but experience has shown that often your processes have never been spelled out before, and so we actually define them as part of this process. Further, your users will discover new ways to leverage Salesforce to enhance your business.
Steve Thurston Salesforce Consulting
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